Terms and Conditions BP77 —
Platform User Guidelines

Welcome to bp77, an online entertainment platform offering a wide range of Live Casino games, Sports Betting, bingo, and slots for users in Malaysia. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User") and bp77 ("Platform", "We").

By registering an account, accessing, or using any part of the BP77 platform — whether through the official website at bp77.wine or through our mobile app — you hereby acknowledge that you have read, understood, and agree to be bound by all terms stated herein. If you do not agree with any part of this Agreement, you are required to refrain from using the BP77 platform.

If bp77 makes significant changes to these Terms and Conditions, we will display a notice on the platform's home page or send a notification to your registered email. Continued use of the bp77 platform after any changes are published will be considered your acceptance of the updated terms.

Access to the bp77 platform is restricted to individuals who meet the following eligibility criteria. You must satisfy all of these requirements before registering or using any of our services:

• Aged 18 years and above at the time of registration. bp77 does not permit any underage individual to use our platform under any circumstances.
• Be in a jurisdiction that permits the use of online gambling platforms under your local laws.
• Register Using accurate and truthful personal information, including full name, date of birth, phone number, and a valid email address.
• Has never been banned or suspended by bp77 or any associated licensed platform.
• Register for personal use only and not on behalf of any third party.

Each user is only permitted to register one (1) account only. Multiple account registrations by the same individual — including the use of different names, IP addresses, devices, or payment details — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances and bonuses without notice.

BP77 reserves the right to request identity verification (KYC — Know Your Customer) at any time. Users are required to provide documents such as an identity card, passport, or other supporting documents requested by us within the specified timeframe. Failure to do so may result in the account being temporarily suspended until the verification process is complete.

BP77 supports a variety of payment methods suited for Malaysian users. All deposits are processed securely through encrypted channels and completed in a short timeframe. Available deposit methods include:

• Online bank transfer via FPX (Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, and more)
• E-wallets: Touch 'n Go eWallet and GrabPay
• Instant payment service via mobile banking app
• Other payment methods that may be added from time to time

Minimum and maximum deposit limits vary by payment method. All applicable limits are clearly displayed on the Deposit during the transaction process. bp77 does not charge any processing fees for standard deposits; however, third-party payment service providers may impose their own charges.

All deposits must use a payment method registered under the same user account. bp77 does not accept deposits from third-party accounts. Any deposit identified as originating from a third-party source will be returned and the account in question may be suspended pending further investigation.

BP77 is committed to processing all withdrawal requests promptly and securely. Withdrawals are typically processed within 5 to 15 minutes for supported payment methods, subject to the completion of required verification processes.

Before your first withdrawal is processed, you are required to complete the KYC process by submitting valid identity verification documents. This includes a clear photo of your identity card or passport, as well as proof of ownership of the bank account being used. This process is an important security measure to protect your funds.

• Minimum and maximum withdrawal limits vary by payment method — all limits are displayed on the Withdrawal.
• Withdrawals must be made to the same payment method used for the deposit, subject to the platform's current policy.
• BP77 reserves the right to request additional verification for withdrawals that exceed certain limits or are deemed to require further review.
• Withdrawals will not be processed if the wagering requirement for any received bonus has not been fully met.
• Any withdrawal attempt using a method different from the original deposit method without prior approval from bp77 may result in the request being suspended.

If an unexpected delay occurs in processing your withdrawal, please contact the bp77 customer support team, available 24 hours a day. We will investigate and resolve any issues as quickly as possible.

BP77 offers a wide range of attractive promotions and bonuses for new and existing members. All bonuses are subject to specific conditions stated in their respective promotion terms. Users are advised to read each promotion's terms carefully before accepting any bonus.

The Wagering Requirement (WR) refers to the number of times the bonus value must be wagered before winnings can be withdrawn. For example, a RM100 bonus with a 20x WR means you must place a total of RM2,000 in bets using the bonus funds before a withdrawal is permitted.

• Welcome Bonus: Available to new members only, once per lifetime per account, device, and IP address. Subject to the WR stated in the promotion.
• Daily Cashback: Calculated based on your daily net losses. Credited automatically with a low minimum wagering requirement.
• Reload Deposit Bonus: Available to existing members who make a qualifying deposit. WR conditions vary based on the deposit amount.
• Tournament Promotions: Tournament prizes are credited to the winner's account after results are verified and may be subject to specific wagering requirements.

Bonuses are non-transferable between accounts and hold no cash value until wagering requirements are fully met. All bonuses will expire in accordance with the expiry date stated in their respective promotion terms. Check the Promotions for the latest information on all active offers.

To ensure a safe and enjoyable gaming experience for all users, bp77 sets out conduct guidelines that all members must follow. Violations of any of the rules below may result in disciplinary action, including warnings, suspension, or permanent account closure.

The following activities are strictly prohibited on the bp77 platform:

• Use of automated software, bots, scripts, or any technology-based method to gain an unfair advantage in games.
• Any form of fraud, including the unauthorized use of another person's credit card or bank account details.
• Attempting to exploit bugs, technical errors, or inconsistencies in the gaming system.
• Player collusion to manipulate game outcomes or exploit the bonus system.
• Money laundering or using the bp77 platform for any illegal financial activity.
• Registering or using an account on behalf of an individual who has been banned by bp77.
• Spreading false information about the bp77 platform that could damage our reputation.

BP77 works closely with Malaysian financial authorities and law enforcement agencies to ensure our platform remains free from fraud and money laundering. Any suspicious activity will be reported to the relevant authorities without notice to the user involved.

BP77 genuinely cares about the well-being of our users. We believe online entertainment should remain a fun activity and never become a financial or emotional burden to anyone. To support this, we provide a range of self-control tools accessible directly from your account.

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Limit: Limit your gaming session time to prevent excessive use.
• Self-Exclusion: Temporarily suspend your account (24 hours to 6 months) or close it permanently.
• Loss Limit: Set a maximum loss limit for a specified period.
• Self-Assessment: Access assessment tools to help you evaluate your own playing habits.

If you feel that gambling is beginning to negatively impact your life, we encourage you to use the self-exclusion feature or contact our support team. More information on help resources and self-control tools is available on the Responsible Gaming us.

You have the right to close your BP77 account at any time by contacting our customer support team. Before closure, ensure all active bonus wagering requirements have been met and any eligible fund balance has been withdrawn.

BP77 reserves the right to suspend or close any account without prior notice if:

• There has been a breach of any part of these Terms and Conditions.
• There is evidence of fraud, misconduct, or activity suspected of violating the law.
• User failed to complete the KYC verification process within the specified timeframe.
• Account inactive for more than 12 consecutive months with no transactions.
• There is a court order or directive from a relevant authority.

In the event of account closure due to a terms violation, BP77 reserves the right to forfeit all bonus balances and winnings associated with the offending activity. Valid cash balances will be returned to the user once the investigation is concluded, subject to BP77's final decision.

BP77 provides its platform and services on an "as-is" basis. While we strive to ensure the platform operates without interruption and free from errors, we cannot guarantee that our services will always be available, uninterrupted, or entirely free from technical faults.

To the extent permitted by applicable law, BP77 shall not be held liable for:

• Any financial losses arising from the use of the platform, including betting losses.
• Service disruptions due to system maintenance, technical issues, or factors beyond our control.
• Data loss due to technical failures, cyberattacks, or unforeseen events.
• Actions or decisions made by users based on information on the bp77 platform.

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of the bp77 platform. Any dispute arising from or in connection with this Agreement shall first be resolved through good-faith negotiation between both parties.

If a resolution cannot be reached through negotiation within 30 days, the dispute shall be referred to binding arbitration in accordance with the procedures set by bp77. The arbitration decision is final and binding on both parties.

For any enquiries regarding these Terms and Conditions, please contact the bp77 customer support team via Live Chat on the platform or by email at [email protected]. We are ready to help you understand any part of this agreement in your preferred language.